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After-sale Service

  • RGR after-sales service for Bangladesh project
    RGR after-sales service for Bangladesh project
    The RGR of the Bangladesh project exceeded the warranty period for 3 years, and it was damaged. Our company only charged for the accessories and shipped them to the customer first to ensure the normal operation of the equipment.
    May 27,2023
  • Customers say they are very happy to work with us
    Customers say they are very happy to work with us
    Customers say they are very happy to work with us
    Apr 15,2022
  • Customers are satisfied with our products
    Customers are satisfied with our products
    Customers are satisfied with our products
    Apr 15,2022
  • ALPTEC replaces RGR for customers free of charge
    ALPTEC replaces RGR for customers free of charge
    The Retractable Grounding Reels were damaged by logistics during transportation, and ALPTEC immediately issued new replacements to customers.
    Nov 16,2021
  • Thanking call from customer
    Thanking call from customer
    Established in 1996, Qingdao Alptec Safety Equipment Co., Ltd specialises in the design, manufacture, and supply of high-quality Overfill Protection as well as Static Grounding Systems, Earthing Clamps, Reels and accessories for the chemical, petrochemical, oil and gas and process industries that transport, store, transfer and use flammable liquids, solvents or combustible liquids in hazardous areas.
    Oct 27,2020
  • Replacing the Overfill Sensor in ice and snow weather
    Replacing the Overfill Sensor in ice and snow weather
    ALPTEC has always put customer satisfaction first, never shirk responsibility when problems arise, and help customers solve problems irrespective of cost.
    Jun 12,2020